Privacy Policy
What This Policy Covers
This policy applies to all information collected by NLA Private Investigator, a licensed private investigation firm operating in Atlanta, Georgia under a license issued by the Georgia Board of Private Detective and Security Agencies. It covers information gathered through this website, our case evaluation form, phone consultations, and the investigative services we provide to clients.
We don't sell personal data. We don't share case information with advertisers or data brokers. What you tell us stays within the boundaries described below — and those boundaries are narrow by design.
Information We Collect
When you visit this website, standard server logs capture your IP address, browser type, and the pages you viewed. We use Google Analytics to understand traffic patterns at an aggregate level. None of that data identifies you personally, and we don't connect it to any case file.
When you submit a case evaluation form or call our office, we collect whatever you provide — your name, contact details, and a description of your situation. That information goes directly to our investigators. It isn't routed through a third-party CRM or stored on a cloud platform we don't control.
For active clients, we collect information necessary to conduct the investigation you've hired us for. Depending on the case type, that can include surveillance documentation, digital forensic data, background investigation records, GPS location logs, and correspondence between our investigators and any attorneys involved in your matter.
How We Use Your Information
Case information is used for one purpose: conducting the investigation and delivering results to you or your attorney of record. We don't use it for marketing. We don't contact you after case closure unless you've asked us to or there's a billing matter to resolve.
Website analytics data is used internally to understand which pages are performing and whether the site is functioning correctly. That's the full scope of its use.
Client Confidentiality
Private investigation cases involve sensitive personal circumstances. We treat all case details as confidential. Investigators assigned to your case are the only staff members with access to your file. We don't discuss case details in contexts where confidentiality can't be maintained.
If you've retained us through an attorney, we operate under that attorney's direction and your file is handled consistent with Georgia attorney-client privilege principles, to the extent applicable.
When We Disclose Information
We don't voluntarily disclose client information to third parties. There are situations where disclosure is legally required or directly authorized by you:
Court orders and legal process. If a Georgia court issues a valid subpoena or order requiring us to produce records, we comply. We'll notify you before responding unless the order prohibits it.
Attorney referrals. If you've authorized us to communicate with your attorney, we share case materials with that attorney and no one else.
Service of process documentation. For litigation support engagements, completed service documentation is delivered to the referring attorney as a matter of course.
Background check services provided for employment purposes are conducted in compliance with the Fair Credit Reporting Act (FCRA). If you're ordering a background check on another individual for employment screening purposes, we're acting as a consumer reporting agency under FCRA and the legal disclosure requirements of that statute apply to your use of the results.
Georgia Law Context
Georgia's Open Records Act governs what public records we can access in the course of an investigation. We access public court records, criminal history, civil filings, and similar records through lawful channels. Georgia is a one-party consent state for recorded communications, meaning a party to a conversation may lawfully record it — our investigators operate within that legal boundary.
We don't conduct any surveillance, digital forensics, or records access that falls outside Georgia law or applicable federal statutes. Evidence gathered outside legal boundaries isn't admissible — and we have no interest in producing inadmissible evidence.
Data Security
Client files are stored on password-protected internal systems. We don't use public cloud file storage for active case materials. Physical documents are stored in a secured office environment. When a case is closed, we retain the file for [specify your retention period — typically 5-7 years] and then destroy it using methods appropriate to the sensitivity of the material.
No system is completely immune to breach. But the practical security of your information starts with limiting who touches it. For this firm, that's a short list.
Cookies
We don't knowingly collect personal information from anyone under 18 through this website. If a child custody investigation involves information about a minor, that information is handled as part of the client's case file under the same confidentiality standards described above — it isn't collected from the minor directly.
Children's Privacy
We don't knowingly collect personal information from anyone under 18 through this website. If a child custody investigation involves information about a minor, that information is handled as part of the client's case file under the same confidentiality standards described above — it isn't collected from the minor directly.
Changes to This Policy
If we update this policy in a material way, the revised version will be posted here with an updated date at the top. We won't change how we handle existing case data retroactively without notifying affected clients directly.
Contact Us
